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Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds for tours are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a meeting point — please contact the tour operator, GetYourGuide or Trip.com directly. We are an independent guide, not a tour operator or travel agent, and we have no access to your booking.

For most planning questions the answer is probably already here: the travel guide, getting there and around and when to go pages cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • Changes to access rules, flight and ferry schedules, opening seasons or fees that you have seen on the ground.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your trip

Ice, whales, midnight sun and aurora — book the limited-seat days first

Boats, sleds and small-group minibuses in the Arctic carry few people, and the best weeks are short. Compare the best tours from Tromsø, Svalbard, North Cape, Iceland and beyond, and reserve in a couple of taps.